Need for civility

The Witness: "Need for civility"
AMONG many other things that concern me about the government, local and national, are the oft-repeated answers to pertinent questions raised by the ratepaying citizens and companies. Take your pick of them: “No reply has yet been received”; “The ... was not available”; “The... was on leave”; “The office was closed”; and plenty more saying the same thing.

The one which is totally inexcusable is the first one. Common courtesy demands an answer of some sort, even if it is only “We can’t give you an answer right now but will get back to you as soon as possible”. Civil servants should understand what that means.

K. KNOTT
Scottsville, Pietermaritzburg



Comments:

Posted by Theo Marx on 18 Aug 2009
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Take Note
Rob Haswell and Pietermaritzburg Councillors please take note, or don't you classify yourselves as civil?