Cost-cutting suggestion

The Witness: "Cost-cutting suggestion"
SO it seems that the Msunduzi Municipality is on a cost-cutting drive, which is definitely a positive step.

I have a suggestion that could help with this initiative. I suggest that a satisfaction survey is included with the next rates or electricity account in which the citizens of Pietermaritzburg (the ones the municipality are there to serve) are invited to have their say and to rate the various departments of the municipality. If the municipal manager is brave enough he could even include a category for himself.

If departments score below a certain level overall then there can be major cost cutting: it is bizarre to pay people if they are not doing the jobs they are paid to do and it doesn’t make very good business sense. Rather stop paying their salaries or fire them and employ people who are committed to do the job. It is time for the municipality to see just how people are feeling and for it to do everything in its power to make Pietermaritzburg a city of choice again.

SAMANTHA HART
Bisley, Pietermaritzburg